Privacy and cookies

The data controller is Dillon's Joinery and Engineering Limited. Privacy contact: info@dillonsje.ie. Registered office: Breansha, Tipperary, E34 WP52, Ireland. Company number: 769078.

• Up to four short answers: whether the home was built and occupied before 2011, property type, planned replacement work and your chosen next step.
• After you choose an available time, Calendly asks for your name, phone number, email and Eircode before you confirm a call or home visit. The email-updates option asks only for your name, email address and permission.
• Appointment details, provider references, confirmation status and reschedule or cancellation information.
• Campaign attribution such as UTM parameters and, only where permitted, advertising identifiers.
• Consent choice, wording version, timestamp and source.

The published grant figures can be viewed without contact details.

Do not submit an MPRN, payment details, income information or sensitive personal data through this website.

• Your requested service: to assess the enquiry, arrange the phone call or site visit, send confirmations and manage the appointment.
• Optional marketing: to email grant and home-upgrade updates and offers from Dillons Joinery & Engineering only where you make a separate, affirmative choice.
• Security and reliability: to prevent abuse and keep the updates form and appointment journey working safely.
• Optional measurement: to measure advertising performance only after you allow measurement cookies. A confirmed appointment may send the appointment type and campaign information to Meta from your browser. Contact details, grant answers and grant figures are not sent with that event.

The usual legal bases are taking steps at your request before a contract for enquiries and appointments; consent for optional email marketing and advertising measurement; legitimate interests for service security and operational record-keeping; and legal obligations where records must be retained for tax, accounting or claims purposes.

Service providers may include the website host, Calendly as the booking provider, Monday.com as CRM, Zapier for automation, email or SMS providers, and Meta only when advertising measurement is allowed. Some providers may process data outside the EEA using their published transfer safeguards, such as EU Standard Contractual Clauses and applicable adequacy decisions.

Unconverted enquiries and appointment records are normally retained for up to 24 months after the last meaningful contact. Quote, customer and project records may be retained for up to six years where needed for contracts, accounts or legal claims. Marketing details are kept until consent is withdrawn or after 24 months without engagement, whichever comes first; a minimal suppression record may be retained to respect an unsubscribe. Temporary security information is kept only as long as needed to prevent abuse and keep the journey reliable. Consent evidence is retained while it may be needed to demonstrate the choice made.

Depending on the circumstances, you may request access, correction, erasure, restriction, portability or object to processing. You may withdraw optional marketing or measurement consent at any time without affecting earlier lawful processing. You may also complain to Ireland’s Data Protection Commission.

This booking checker does not currently load Meta Pixel or optional first-party advertising measurement. Calendly is contacted only after you choose to book a visit or phone call, and it presents its own cookie choices within the booking service.

Questions or rights requests can be sent to info@dillonsje.ie or to the registered office above. This notice will be updated when the service, providers or retention practices materially change.